416.368.4858

info@downtowncore.ca

royal bank plaza . lower concourse

416.368.4858

info@downtowncore.ca

royal bank plaza . lower concourse

chiropractic . medical acupuncture 

COVID-19 PATIENT INFORMATION


We are constantly committed to providing the highest standards of safety in our clinic.  


Here is a detailed list of the additional precautions that we are taking during the COVID-19 pandemic.  We will update these procedures as necessary to ensure the health and safety of patients and staff.


BOOKING AN APPOINTMENT:


    •    To book your appointment, please call the clinic at 416.368.4858 or email us at info@downtowncore.ca  You will not be permitted to enter the clinic without an appointment.


    • All patients will be required to speak with a receptionist to review the COVID Screening Questionnaire.  Click here to access it.


    •  Appointment times will be staggered in order to maintain physical distancing protocols in the reception area.  Additional time between appointments is being scheduled in order to thoroughly sanitize the treatment rooms after each visit.


AT YOUR APPOINTMENT:

    •    You must wear your own mask in order to enter the clinic. This mask must be worn the entire time you are in the clinic, including during your treatment.  


    •    Please limit the number of personal items that you bring to the clinic to a minimum.


    •    Patients will be screened again at the main entrance of the medical centre in addition to having their temperature checked.  Please arrive 5 minutes prior to your appointment time to complete this process.  Once you are through this screening, please proceed to our clinic doors which will be open.  If the receptionist is with a patient, please wait on the spot marked on the floor by the doors until it is safe to enter.  


    •    Once inside, you will be required to use hand sanitizer on all areas of your hands and wrists and then you will be directed to a treatment room.  The waiting room will not be used.


    •    You must come alone to your visit.  If someone accompanies you to the clinic, they must wait for you outside the main entrance.


    •    Payments by cash and cheque will not be accepted at this time.  Your receipt will be emailed to you immediately upon payment.


    •    The washroom will be closed for patient use.  Please plan ahead.


INCREASED SAFETY PROTOCOLS:

    •    There is a new plexiglass barrier at the reception desk.  This will be sanitized regularly throughout the day.


    •    Practitioners will be wearing masks and face shields.


    •    Staff will be wearing face shields and/or masks and eye protection.


    •    Practitioners and staff will have separate sets of clothing and shoes for use inside the clinic and outside the clinic.


    •    Rooms will continue to be sanitized throughly with medical grade sanitizer after each patient.  Any tools or equipment used during a treatment will be sanitized immediately with medical grade sanitizer following the competition of the treatment.


    •    The debit and credit card terminal will be sanitized before and after each use.



Downtown Core Chiropractic Centre reserves the right to update these protocols at any time in order to protect the health and safety of our staff, our patients and the chiropractors.



chiropractic . medical acupuncture 

416.368.4858

info@downtowncore.ca

royal bank plaza . lower concourse